About Us
Hanford Workers Compensation

Message from Julianna Yamauchi
Program Manager Hanford Site Workers' Compensation


If you have a question or concern about your claim or just need additional information on our Self-Insurance for Workers’ Compensation at the Hanford Site, the Department of Energy (DOE) wants to hear from you.  Our mission is to improve communication among DOE, DOE's third party administrator, Penser North America, Inc (Penser) and between the covered site contractors, Washington State Labor and Industries (L&I), the site occupational medical provider, medical offices, and the claimants.

I am the Program Manager Hanford Site Workers' Compensation.  I am the Department’s full-time advocate to manage a proactive program and work with claimants and DOE’s third party administrator, Penser to ensure a smooth process.  I will identify and make improvements and dialogue with claimants to ensure they are provided up-to-date information on the status of their claims.

This webpage has been developed to provide information and tools to assist individuals with information and resources on the workers' compensation program at Hanford. On this webpage, you will find links to a variety of information, including links to L&I and Penser websites, workers’ compensation guidance documents, and other related topics.

Thank you for visiting the Self-Insurance for Workers' Compensation at the Hanford Site home page. I hope you find the information contained on this website useful and that you return frequently for updates. I welcome suggestions on enhancements to our efforts on this subject. I am confident that working together we can continue to make improvements. If you have any questions, or suggestions, please contact me at (509) 376-1525 or by email at julianna.yamauchi@rl.doe.gov.  For detailed claim information, please call Penser to talk to a claims adjudicator, at (509) 420-7290 or by email at pattyh@penserna.com.


NEW L&I Online Customer Service Site for Workers of Self-Insured Employers

References and Online Resources

Memorandum of Understanding Between the U.S. Department of Energy Richland Operations Office and the State of Washington Department of Labor and Industries

Penser North America, Inc Contract

Office of the Ombudsman For Injured Workers of Self-Insured Businesses

“The Office of the Ombuds advocates for the rights of injured workers of self-insured employers by providing information, investigating complaints and taking action to ensure the worker receives the appropriate benefits under Washington state industrial insurance law.”

A Guide to Industrial Insurance Benefits for Employees of Self-insured Businesses

Find A Doc

Your Independent Medical Exam

General Information About Workers’ Compensation

Attending Doctor's Handbook

Attending Doctor's Return-to-Work Desk Reference

Chiropractic Physician's Guide



Last Updated 04/03/2017 9:41 AM