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PREVIOUS YEARS GATEWAY: Describe previous years
gateway (if applicable) that must be completed before fee can be paid
under this performance measure. The requirements listed below are the
gateway only requirements for this Performance Measure. (N/A in FY
2000)
GENERAL REQUIREMENTS: In order to earn incentive fee under
this Performance Incentive, the Contractor shall:
- Fully comply with all terms and conditions of the Contract.
Nothing in this Performance Incentive shall relieve the Contractor
from complying with any terms and conditions of the Contract, and
- Meet the specific completion criteria and expectations set forth
in this Performance Incentive.
DEFINE COMPLETION: (Specify Performance Elements and
describe indicators of success (quality/progress). Include baseline
documentation/data against which completion documentation should be
compared).
| Performance Objective/Measure 1 -
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Protection of worker safety and
health, public safety and health, and the environment |
- Maintain environmental compliance: The Contractor shall
manage and conduct activities in accordance with all applicable
environmental requirements, including: federal, state, and local
laws; federal, state, and local regulations; and DOE requirements.
Performance Expectation:
The Contractor shall:
- Maintain compliance with all applicable federal, state, and
local environmental statutes and regulations.
- Self-disclose non-compliance and enact self-correction of the
situation in a timely manner.
- Perform timely and effective corrective actions for
deficiencies identified by DOE or other regulatory entities.
Determination of Fee: Up to $1.0M in fee will be
forfeited if the Contractor fails to satisfactorily meet 1A,
above. The determination as to the overall effectiveness of the
Contractors performance against this Performance
Objective/Measure shall be made by the DOE-RL Manager, or his
designee, based on satisfactory accomplishment of the performance
expectations above, and giving consideration to input provided by
DOE-RL staff.
Determination of non-compliance against environmental
requirements may be based on input from the following sources: (1)
written enforcement actions from regulatory agencies,
and (2) findings of DOE-RL staff. Determination shall also be made
giving consideration to such factors as impact on health,
environment, and/or severity [toxicity, persistence, volume,
duration, and/or number of violation(s)].
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Implement Integrated Safety Management System (ISMS):
The Contractor shall have an implemented and verified ISMS in
place by September 30, 2000, in accordance with the Memorandum to
All Department and Contractor Employees from Secretary of Energy,
Bill Richardson, Subject: Safety Accountability and
Performance, dated March 3, 1999.
Performance Expectation:
- Successfully complete DOE Phase II verifications for
facilities as agreed with DOE-RL.
- Deliver systems description, which include a successful DOE
verification, as described in DOE-HDBK-3027-99, Integrated
Safety Management Systems (ISMS) Verification Team Leaders
Handbook,June 1999.
- Obtain authorization agreement approvals for all category 2
nuclear facilities, prior to Phase II Verifications.
- Ensure all operations are conducted in accordance with ISMS
requirements noted above
- Utilize DOE Policy 450.5, Line Environment, Safety and
Health Oversight, as a guide to effectively implement:
| a) |
Self-assessment program, |
| b) |
Functional corrective action
tracking and resolution process, |
| c) |
Lessons-learned program, and |
| d) |
Overall feed-back program
leading towards continuous improvement |
- Have a functional process in place to maintain its ISMS which
utilizes DOE G 450.4-1, Integrated Safety Management System
Guide for use with DOE P 450.4, Safety Management System Policy,
and DEAR Safety Management System Contract Clauses,
11-26-97, Volumes 1 and 2., as guidelines
Determination of Fee:
Up to $1.0M in fee will be forfeited if the Contractor fails to
satisfactorily meet B, above. The determination as to the overall
effectiveness of the Contractors performance against this
Performance Objective/Measure shall be made by the DOE-RL Manager,
or his designee, based on satisfactory accomplishment of the
performance expectations above, and giving consideration to input
provided by DOE-RL staff.
| Performance Objective/Measure 2 -
|
Leadership & Management
Effectiveness |
-
Implement new organization & management systems: The
Contractor shall institute organizational and management system
improvements for significantly increasing management effectiveness
and control of its contractual work activities.
Performance Expectation:
- Increase productivity
- Develop management system description
- Improve project control and discipline
- Have integrated performance measures in place to measure
progress against the Site Critical Outcomes and management
effectiveness
- Implement a contractor self assessment process to measure
contractual and managerial effectiveness for continuous
improvement
Determination of Fee:
Up to $0.5M in fee will be forfeited if the Contractor fails to
satisfactorily meet A above. The determination as to the overall
effectiveness of the Contractors accomplishment of
Performance Objective/Measure 2A shall be made by the DOE-RL
Manager, or his designee, giving consideration to input provided
by DOE-RL staff.
- Provide efficient & effective Site infrastructure and
support services: The Contractor shall provide efficient and
effective site infrastructure and support services (e.g., utilities,
maintenance, general purpose facilities and information management)
commensurate with site mission needs.
Performance Expectation:
- Provide the required infrastructure and supports services as
efficiently and effectively as possible, within the constraints
such as funding and labor agreements.
- Match infrastructure and service requirements in concert with
mission requirements (i.e. alignment with Site Critical
Outcomes).
Determination of Fee:
Up to $0.5M in fee will be forfeited if the Contractor fails to
satisfactorily meet 2B above. The determination as to the overall
effectiveness of the Contractors accomplishment of
Performance Objective/Measure 2B shall be made by the DOE-RL
Manager or his designee, giving consideration to input provided by
DOE-RL staff.
- Provide Effective Science & Technology (S&T)
Integration and Application: The contractor shall contribute to
the Hanford cleanup mission by deploying science and technology to
reduce technical risk, accelerate schedule, and satisfy Hanford Site
technology needs.
Performance Expectation:
- Conduct science and technology assessments to identify and
quantify areas of high technical risk/uncertainty, and develop
near and long-term mitigation plans (e.g., S&T plans,
technology roadmaps). These plans will include Technology
Insertion Points (TIPs) and S&T Needs, and will identify the
necessary S&T workscope within the appropriate MYWP
baseline.
| - |
Provide a list of S&T
assessments by 12/23/99 |
| - |
Submit S&T Plans/Roadmaps
by 4/17/00. |
- Deploy technologies that provide solutions to areas of need
identified by the S&T assessments.
- Contribute to the Contractors portion of the S&T-related
EM Corporate Performance as documented in the FY00 EM Management
Commitment.
- Document the benefit derived from the deployment of each
technology using the Return on Investment models similar to the
approach/format used by the Pollution Prevention (P2) Program.
- Complete all TIP milestones and provide documentation
supporting the TIP decision.
Determination of Fee:
Up to $1.5M in fee may be earned for Performance
Objective/Measure 2C. The fee determination shall be made by the
DOE-RL Manager, or his designee, based on satisfactory
accomplishment of the performance expectations above, and giving
consideration to input provided by DOE-RL staff.
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Achieve Pollution Prevention: Executive Order (EO) 13101
requires the diversion of sanitary waste from landfills, and
increased purchases of Environmental Protection Agency (EPA)
designated recycled-content products. Accordingly the Contractor
shall facilitate compliance with this Order.
Performance Expectation:
- Implement the Contractors portion of the Hanford Site
Waste Minimization and Pollution Prevention Awareness Program
Plan, dated August 1998, as amended.
Determination of Fee:
Up to $1.0M in fee may be earned for Performance
Objective/Measure 2D. The fee determination shall be made by the
DOE-RL Manager, or his designee, based on satisfactory
accomplishment of the performance expectations above, and giving
consideration to input provided by DOE-RL staff.
-
Achieve Effective Energy Management: The Contractor shall cost
effectively comply with all applicable laws, Executive Orders and
Federal regulations for energy efficiency, use of renewable energy
and water conservation at Federal facilities.
Performance Expectation:
- Meet Expectations for all sections of the DOE-RLs FY
2000 Energy Management Performance Agreement (PA) with HQ-EE-90.
Determination of Fee:
Up to $0.45M in fee will be forfeited if the Contractor fails to
satisfactorily meet 2E above. The determination as to the overall
effectiveness of the Contractors accomplishment of
Performance Objective/Measure 2E shall be made by the DOE-RL
Manager or designee, giving consideration to input provided by
DOE-RL staff.
-
Achieve acceptable baseline performance
Performance Expectation:
- Achieve the technical content of the work in accordance with
specified requirements (Hanford Site Environmental
Management Specification); and
- Perform within baseline cost and schedule targets, as
established in all authorized MYWPs and AWPs.
- Implement best business practice guidelines provided in
industry standards, such as ANSI/EIA Standard-748, Earned Value
Management System (EVMS), as cited in Contract Clause H.10, by
March 30, 2000.
Determination of Fee:
Up to $0.5M in fee will be forfeited if the Contractor fails to
satisfactorily meet the expectation 2F above. The determination as
to the overall effectiveness of the Contractors performance
against Performance Objective/Measure 2F shall be made by the
DOE-RL Manager, or his designee, based on satisfactory
accomplishment of the performance expectations above, and giving
consideration to input provided by DOE-RL staff.
Determination of satisfactory performance will also be based on
demonstrated conformity with the EVMS Standard through an
integrated baseline review scheduled by the Contracting Officer
(to occur in the last six months of the fiscal year), including
demonstration that baseline information is accurate, consistent
and reported in a timely manner. The following four sections from
the EVMS Standard will be emphasized:
- 2.1c "Provide for the integration of the companys
planning, scheduling, budgeting, work authorization, and cost
accumulation processes with each other, and as appropriate, the
program work breakdown structure and the program organizational
structure."
- 2.2a "Schedule the authorized work in a manner, which
describes the sequence of work and identifies significant task
interdependencies required to meet the requirements of the
program."
- 2.4f "Develop revised estimates of cost at completion
based on performance to date, commitment values for material,
and estimates of future conditions. Compare this information
with the performance measurement baseline to identify variances
at completion important to company management and any applicable
customer reporting requirements including statements of funding
requirements."
- 2.5a "Incorporate authorized changes in a timely manner,
recording the effects of such changes in budgets and schedules.
In the directed effort prior to negotiation of a change, base
such revisions on the amount estimated and budgeted to the
program organizations".
| Performance Objective/Measure 3 -
|
Management responsiveness to customer
(Customer Service) |
-
Respond to customer requests: The Contractor shall be
responsive to the Contracting Officer or Contracting Officers
Representative direction and requests.
Performance Expectation:
- Address responses from a corporate perspective, in the best
interest of the Hanford Site.
- Provide quality responses in a timely manner.
- Be consistent with Critical Outcomes.
-
Management responsiveness to employee concerns resolution: The
Contractor shall be responsive to employee concerns and bring
resolution to issues of safety, health, environment, and workplace
harmony.
Performance Expectation:
- Resolve employee concerns issues in-house, in a timely manner
appropriate to each situation.
- Keep DOE-RL informed of employee concerns;
- Annually determine the effectiveness of the Contractor
employee concerns program.
Determination of Fee:
Up to $0.5M in fee will be forfeited if the Contractor fails to
satisfactorily meet 3A or 3B above. The determination as
to the overall effectiveness of the Contractors
accomplishment of Performance Objective/Measure 3 shall be made by
the DOE-RL Manager or his designee, giving consideration to input
provided by DOE-RL staff.
- National Facility Deactivation Initiative (NFDI): This
program is aimed at establishing a core of deactivation expertise
Complex-wide. This will be accomplished by strengthening
deactivation project management and developing long-term
deactivation site strategies, resulting in acceleration of the site
deactivation program.
Performance Expectation:
The Contractor participates as the site representative to the
NFDI Committee, and as such, is expected to leverage expertise
gained to:
- Strengthen Site deactivation project management.
- Accelerate Site deactivation program.
- Develop long-term site deactivation strategies.
- Carry out activities of the NFDI Committee, as directed by
DOE-RL.
Determination of Fee:
Up to $0.5M in fee may be earned for Performance
Objective/Measure 3C. The fee determination shall be made by the
DOE-RL Manager, or his designee, based on satisfactory
accomplishment of the expectations above; and giving consideration
to progress reports regarding interfaces with other sites,
feedback from the NFDI Committee, and input provided by DOE-RL
staff.
| Performance Objective/Measure 4 -
|
Quality and responsive communications
products with external and internal Hanford customers |
- Provide employee, HQ, the general public, stakeholders,
regulators, and Tribal Nations with timely and accurate information:
Performance Expectation:
- Provide timely and accurate information about Hanford to
reflect the Departmental requirements to both internal and
external customers, as delineated in Section C.4E,
External/Internal Communications of the Contract.
- Align communication and progress reporting with Site Critical
Outcomes.
-
Responsiveness to Congressional Interaction: The Contractor
shall be responsive to support Congressional interactions.
Performance Expectation:
- Interact and communicate with DOE-RL Office of External
Affairs (OEA) consistently on any U.S. Congressional inquiries
- Coordinate any U.S. Congressional inquiries with OEA prior to
the Contractors providing any response to Congressional
members or staff.
Determination of Fee:
- Up to $0.5M in fee will be forfeited if the Contractor fails
to satisfactorily meet 4A or 4B above. The determination
as to the overall effectiveness of the Contractors
accomplishment of Performance Objective/Measure 4 shall be made
by the DOE-RL Manager or his designee, giving consideration to
input provided by DOE-RL staff.
| Performance Objective/Measure 5 -
|
Partnering with other site entities |
The Contractor team shall work cooperatively with other site
entities, (Bechtel Hanford Inc. (BHI), Pacific Northwest National
Laboratory (PNNL), Hanford Environmental Hanford Foundation (HEHF),
and Lockheed Martin Hanford (LMH)) to improve the overall Hanford
Site effectiveness.
Performance Expectation:
- Interface with other site entities for site-wide planning of
work.
- Work cooperatively with other site entities to establish a
defensible model for making decisions on Hanford programs
(FDH, BHI, LMH, and PNNL) mid- and long-term use of core
analytical competencies and resources, both on-site and
commercial. The model shall address overall cost to DOE and the
quality, sufficiency, efficiency and timeliness of the services to
meet program specific needs. The model shall ensure consistent
cost comparison.
- Provide other site entities appropriate information in a
timely, accurate, complete, professional manner.
- Manage its communication efforts so those items affecting or
involving other site entities are coordinated in order to ensure
consistency of information.
- Partner, team, coordinate, and communicate with LMH and PNNL in
the creation of non-Hanford jobs. The number and quality of
contacts with local economic development organizations and an
overall evaluation by those organizations shall be used as the
basis for evaluation.
- Provide responsive and timely support services to LMH, BHI and
PNNL.
Determination of Fee:
Up to $1.0M in fee will be forfeited if the Contractor fails to
satisfactorily meet the expectations of the Performance
Objective/Measure 5 above. The determination as to the overall
effectiveness of the Contractors accomplishment of Performance
Objective/Measure 5 shall be made by the DOE-RL Manager or his
designee, giving consideration to input provided by DOE-RL staff.
COMPLETION DOCUMENTS LIST: (In addition to the
Completion Notice the document(s) that should be submitted/data that
should be available/actions to be taken by evaluator, to determine
actual performance to the requirements stated above).
- The Contractor shall provide a self-assessment addressing each
performance expectation under this Performance Incentive by October
20, 2000. This is in addition to the self-assessment addressed in
Performance Measure/Objective 2, Leadership and Management
Effectiveness.
ASSUMPTIONS/TECHNICAL BOUNDARY CONDITIONS: (For
reasonably foreseeable impacts to performance which are not covered
under the Contract. If the assumption or condition proves false the
remedy is renegotiation unless stated otherwise).
Upon request from the Contractor, RL will issue appropriate
direction to other site entities where such direction is necessary to
facilitate performance under Performance Measure/Objective 5,
Partnering with other site entities. |