FY 2001 CONTRACT PERFORMANCE INCENTIVE: FHI Comprehensive

SECTION 1
GENERAL INFORMATION

Performance Incentive Number: FHI – Comprehensive
Performance Incentive Title: Comprehensive Performance
Revision Number & Date: Rev. 0, 10/31/00
Maximum Available Incentive Fee: Up to 20% of available fee in Contract Clause B.4
Performance Incentive Type:
(check appropriate box)
þ Regular     ¨ Stretch     ¨ Superstretch

SECTION 2
PERFORMANCE OUTCOMES

Check appropriate box:

þ Outcome #1: Restore the River Corridor for multiple uses

þ Outcome #2: Transition Central Plateau to support long-term waste management

þ Outcome #3: Put DOE Assets to work for the future

SECTION 3
PERFORMANCE OBJECTIVE (S) MEASURE (S) & EXPECTATION (S)

List associated performance objectives, measures, and performance expectation. Identify associated PBS# for each performance objective and/or measures as appropriate

Performance Objective/Measure 1 -

Safety: Protect worker safety and health, public safety and health, and the environment.

Performance Objective/Measure 2 -

Operational Excellence: Operate in a manner conducive to excellence and quality.

Performance Objective/Measure 3 -

Responsible Stewardship: Provide responsible stewardship of Hanford assets and resources; and acquire goods and services fairly, cost effectively, and competitively.

Performance Objective/Measure 4 -

Effective Leadership: Provide corporate leadership to improve management effectiveness collaborate and participate proactively with our customers and value workers and provide a supportive environment.

SECTION 4
FEE SCHEDULE

Identify fee schedule by performance objective and/or measure(s)

Performance Objective/Measure 1 -

Safety: Negative fee only up to 20% of fee available for this Performance Incentive.

Performance Objective/Measure 2 -

Operational Excellence: Incentive fee up to 44.5%; negative fee up to 18.5% of fee available for this Performance Incentive.

Performance Objective/Measure 3 -

Responsible Stewardship: Incentive fee up to 10.5%; negative fee up to 7.5% of fee available for this Performance Incentive.

Performance Objective/Measure 4 -

Effective Leadership: Incentive fee up to 45%; negative fee up to 30% of fee available for this Performance Incentive.

SECTION 5
PERFORMANCE REQUIREMENTS

PREVIOUS YEAR’S GATEWAY: Describe previous year’s gateway (if applicable) that must be completed before fee can be paid under this Performance Incentive. The requirements listed below are the gateway only requirements for this Performance Incentive.

NONE

GENERAL REQUIREMENTS: In order to earn incentive fee under this Performance Incentive, the Contractor shall:

  1. Fully comply with all terms and conditions of the Contract. Nothing in this Performance Incentive shall relieve the Contractor from complying with any terms and conditions of the Contract, and
  2. Meet the specific completion criteria and expectations set forth in this Performance Incentive.

DEFINE COMPLETION: (Specify Performance Elements and describe indicators of success (quality/progress). Include baseline documentation/data against which completion documentation should be compared.

Performance Objective/Measure 1 -

Safety: The Contractor shall protect worker safety and health, public safety and health, and the environment.

1A.

Maintain and improve the approved Integrated Safety Management System (ISMS).

Performance Expectation:

  • Ensure all operations are conducted in accordance with the approved ISMS System Description.
  • In accordance with PHMC Contract No. DE-AC06-96RL1320, Modification M086, dated October 1, 1999, DEAR Clause 970.5204-78 (dated June 1997) and DEAR Clause 970.5204-2 (dated June 1997) maintain compliance with all applicable federal, state, and local statutes and regulations.
  • Self-disclose regulatory non-compliance and enact self-correction of the situation in a timely manner.
  • Perform timely and effective corrective actions for non-compliances and/or deficiencies identified by DOE or other regulatory entities.
  • Resolve opportunities for improvement identified during previous ISMS Phase I and Phase II verifications. (Note: Due dates are tracked in corrective action tracking system).
  • In accordance with DEAR Clause 970.5204-2 (dated June 1997), and reference to DOE Policy 450.5 as a guide, and the Contractor’s memorandum FH-0005248, dated 9/26/00, review, update, and submit, for DOE-RL approval, safety performance objectives, performance measures, and commitments.

Determination of Fee:
Up to 20% of fee available for this Performance Incentive will be forfeited if the Contractor fails to satisfactorily meet 1A. The determination as to the overall effectiveness of the Contractor’s performance against this Performance Objective/Measure shall be made by the DOE-RL Manager, or his designee, based on satisfactory accomplishment of the performance expectations above, and giving consideration to input provided by DOE-RL staff.

Determination of non-compliance with the approved ISMS System Description and/or applicable regulatory requirements may be based on input from the following sources: (1) written enforcement actions from regulatory agencies and (2) findings of DOE-RL staff. Determination shall in part be based on potential or real impact to protection of the workers, the public and the environment. Consideration will be given to such factors as severity, seriousness, and number of violations, toxicity, volume, persistence and/or duration of the violation.

Performance Objective/Measure 2 -

Operational Excellence: The Contractor shall operate in a manner conducive to excellence and quality.

2A.

Migrate systems to facilitate PBS restructuring in FY 2002.

Performance Expectation:

  • Transition data within existing systems into a new configuration that effectively implements the new PBS/WBS structure. New structure shall be implemented and be operational by 09/28/01and crosswalk technical schedule and cost down through Level IV of the revised WBS structure.
  • Provide an effective cross walking capability of information as identified in the Draft BUG II, between prior years and current year.
  • Maintain an earned value management system during and after the transition that generally conforms to the ANSI/EAI Standard 748, Earned Value Management System (EVMS).

Determination of Fee:
Up to 7.5% of fee available for this Performance Incentive fee may be earned for Performance Objective/ Measure 2A. The fee determination shall be made by the DOE-RL Manager, or his designee, based on satisfactory accomplishment of the performance expectations above, and giving consideration to input provided by DOE-RL staff.

Determination of satisfactory performance will also be based on the following: (1) Cost/Schedule Control Data, (2) findings of DOE-RL staff, and (3) modification of systems in a manner that provides required crosswalk of information between fiscal years. Determination will also be made giving consideration to such factors as impact on DOE-RL operations including budget formulation, Multi-Year Work Plan development and other budget-related activities.

2B.

Rebaseline completed per Baseline Updating Guidance (BUG).

Performance Expectation:

  • MYWP and AWP products adhere to BUG, or deviations are agreed to, in writing, by DOE-RL prior to implementation by FHI.
  • Deliverables are of acceptable quality, as determined by DOE-RL.
  • Deliverables are received per BUG schedules.
  • Deliverables are responsive to customer requirements; complete in both content and number of copies, and provide electronic submittal as required by the BUG.

Determination of Fee:

Up to 15% of fee available for this Performance Incentive may be earned for Performance Objective/Measure 2B. The fee determination shall be made by the DOE-RL Manager, or his designee, based on satisfactory accomplishment of the performance expectations above, and giving consideration to input provided by DOE-RL staff.

Determination of satisfactory performance will also be based on (1) adherence to direction provided by DOE-RL, (2) timeliness and quality of deliverables, and (3) findings of DOE-RL staff.

2C.

Integrate Project Deliverables to DOE-RL.

Performance Expectation:

  • Contractor ensures that changes to a project adequately and appropriately consider the associated impacts to other projects both within and without the Contractors scope of work, and that the change optimizes the completion of the cleanup of Hanford.
  • Contractor consistently provides a critical analysis of all project changes, including any affects on other projects.
  • Contractor consistently executes and documents a critical analysis and provides a concise overview of all proposed changes that affect other Site projects. The overview shall be in adequate detail to allow DOE-RL review of the change and its affect on other projects.
  • Establish and support a routine inter-contractor integration meeting to discuss and manage interface impacts and issues. The meeting will be chaired by DOE-RL. (November 1, 2000 to September 20, 2001).
  • Provide concise overview of the Contractor’s change proposals that affect interfaces within the PHMC and with other site contractors (November 1, 2000 to September 30, 2001).

Determination of Fee:

Up to 3.5% of fee available for this Performance Incentive will be forfeited if the Contractor fails to satisfactorily meet 2C. The determination as to the overall effectiveness of the Contractor’s performance against this Performance Objective/Measure shall be made by the DOE-RL Manager or his designee, based on satisfactory accomplishment of the performance expectations above, and giving consideration to input provided by DOE-RL staff.

Determination of satisfactory performance will also be based on (1) the effectiveness of the Contractor’s management programs, (2) the Contractor’s ability to evaluate inter-project impacts and mitigate identified impacts in a manner that optimizes progress, and (3) the severity and number of instances where impacts are not properly/adequately evaluated.

2D.

Increase discipline of project controls, practices and baseline improvement.

Performance Expectation:

  • Within the constraint of DOE-RL policies, effectively implement improvement to the baseline change control process and apply it uniformly to all of the Contractor’s projects. Accomplish this improvement in partnership with DOE-RL, and include provisions for contractor support to the RL change control board. Complete this activity by 12/31/00.
  • Provide DOE-RL with monthly reports to include cost and schedule performance data (earned value) at one level below the PBS level of the FY 2001 WBS. Include the status of technical scope via accomplishments, issues, and critical performance measures. These data may be added to an existing report. First report (with December 2000 data) is due 1/25/01.
  • Improve and communicate spending forecast and estimates at completion (estimated cost to complete utilizing the approved FY 2001 work scope.

Determination of Fee

Up to 15% of fee available for this Performance Incentive will be forfeited if the Contractor fails to satisfactorily meet 2D. The determination as to the overall effectiveness of the Contractor’s performance against this Performance Objective/Measure shall be made by the DOE-RL Manager or his designee, giving consideration to input provided by DOE-RL staff.

Determination of satisfactory performance will be based on the performance of the Contractor’s baseline change control process including: (1) the timeliness in completing the Baseline Change Request (BCR) process improvement, (2) uniformity in the application of the process, and (3) the accuracy of reports continuing of application of the Contractor’s management programs. Determination will consider such factors as impact on Hanford cleanup progress and the severity and number instances where baseline change control performance fails to provide cost, schedule and technical status data as defined in the DOE/FHI partnership related to the RL change control board.

2E.

Integrate Technology into Project: Provide Effective Science & Technology (S&T) Integration and Application by effectively planning and deploying science and technology to reduce technical risk, accelerate schedule, and satisfy Hanford Site Technology needs.

Performance Expectation:

  • Conduct science and technology reviews to identify and quantify areas of high technical risk/uncertainty, and develop near and long-term mitigation plans (e.g., S&T plans, technology roadmaps). These plans will include Technology Insertion Points (TIPs) and S&T Data, and will identify the necessary S&T work scope within the appropriate MYWP baseline:
    -

    Provide a schedule of eight or more S&T reviews for FY01 by 12/01/00 with supporting logic for the chosen reviews.

    -

    Submit TIPs for FY01, FY02, and FY03 by 12/15/00.

    -

    Input S&T Data into IPABS by 01/12/01; and

    -

    Submit two or more S&T Plans by 06/30/01.

  • Deploy (and document within 45 days of deployment) technologies that provide solutions to areas of need identified by the S&T reviews. Documentation of deployment should include certification of acceptance by appropriate contractor project management. Documentation of all deployments for FY01 shall be complete prior to 10/31/01.
  • Document the benefit derived from the deployment of each technology using the Return on Investment (ROI) models similar to the approach/format used by the Pollution Prevention (P2) Program. ROI documentation should be submitted in conjunction with corresponding documentation of deployment.
  • Contribute to the Contractors portion of the S&T–related EM Corporate Performance as documented in the IPABS-IS.
  • Complete all TIP milestones in accordance with project schedules and provide documentation supporting each TIP decision.
  • Provide monthly progress reports to Science and Technology Programs that status technology reviews, Needs, TIPs, deployments, demonstrations, and other activities of Technology Management.
  • Participate and provide leadership in Site Technology Coordination Group subgroup activities.
  • Create and manage a pilot program that will fund or leverage the deployment of technologies that will be beneficial in expediting successful completion of Hanford Project activities.

Determination of Fee:

Up to 15% of fee available for this Performance Incentive may be earned for performance Objective/Measure 2E. The fee determination shall be made by the DOE-RL Manager, or his designee, based on satisfactory accomplishment of the performance expectations above, and giving consideration to input provided by DOE-RL staff. Consideration will be given to the mount of ROI calculated for FY01 deployments.

2F.

Achieve Pollution Prevention/Waste Minimization: Executive Order (EO) 13101 requires the diversion of sanitary waste from landfills, and increased purchases of Environmental Protection Agency (EPA) designated recycled-content products. The Secretary of Energy established waste reduction goals for waste generated from routine operations. Accordingly, the Contractor shall facilitate compliance with the Executive Order and the Secretary of Energy goals.

Performance Expectation:

  • Meet the Contractor’s portion of the routine waste reduction, sanitary recycling and affirmative procurement goals as addressed in the “Strategy for Meeting the Secretary of Energy’s and Hanford Site Fiscal Year 2001 Pollution Prevention Goals”, DOE-RL-2000-68, dated October 2000.
  • Develop a program plan recommending sources of on-site funding for Return-on Investment projects and recommendations for implementation.
  • Physically move one rail well car from its current location at 212-R to a location approved by DOE-RL COR, either on or off the Hanford Site, that meets all applicable DOE Orders, and Federal and State Statutes.

Determination of Fee:

Up to 7% of fee available for this Performance Incentive may be earned for Performance Objective/Measure 2F. The fee determination shall be made by the DOE-RL Manager or his designee, based on satisfactory accomplishment of the performance expectations above, and giving consideration to input provided by DOE-RL staff.

Performance Objective/Measure 3 -

Responsible Stewardship: The contractor shall provide responsible stewardship of Hanford assets and resources; and acquire goods and services fairly, cost-effectively, and competitively.

3A.

Provide Efficient & Effective Site Infrastructure & Support Services: The Contractor shall provide efficient and effective site infrastructure and support services (e.g., analytical services, utilities, maintenance, general-purpose facilities and information management) commensurate with site mission needs.

Performance Expectation:

  • Provide the required infrastructure and support services as efficiently and effectively as possible, within the constraints such as funding and labor agreements.

  • Match infrastructure and service requirements in concert with mission requirements (i.e., alignment with Site Critical Outcomes).

  • Provide infrastructure services to all site prime and sub-contractors in an equitable manner.

  • Meet expectations for all sections of the DOE-RL’s FY 2001/2002 Energy Management Performance Agreement executed with HQ-EE.

Determination of Fee:

Up to 7.5% of fee available for this Performance Incentive will be forfeited if the Contractor fails to satisfactorily meet 3A. The determination as to the overall effectiveness of the Contractor’s performance against this Performance Objective/Measure shall be made by the DOE-RL Manager or his designee, based satisfactory accomplishment of the performance expectations above, and giving consideration to input provided by DOE-RL staff.

3B.

Achieve Effective Property Management: The FY 2000 efforts resulted in the generation of a baseline list of facilities to evaluate for marketable property, and agreements to prepare personal property availablity packages for 616 pieces of property. Approximately 35% of this total was completed in FY 2000.

Performance Expectation:

  • Complete personal property availability packages for the remaining quantity, resulting in a two-year total of 616 pieces of property.
  • Focus on property that is free releasable, or with minimal or no radioactive contamination. The property shall be evaluated and selected based on the Contractor’s knowledge, experience, potential economic value, and DOE-RL requirements.

Determination of Fee:

Up to 3% of fee available for this Performance Incentive may be earned for Performance Expectation 3B. The fee determination shall be made by the DOE-RL Manager or his designee, based on satisfactory accomplishment of the expectations above, and giving consideration to input provided by DOE-RL staff.

Determination of satisfactory performance will also be based on delivery of a project plan (scope of work, performance schedule, and cost estimate by 11/30/00 and delivery of personal property availability packages for the remainder of the 616 pieces of property by 9/30/01.

3C.

Achieve Effective Small Business Advocacy Program: The Contractor shall demonstrate their purchasing system includes effective small business advocacy program to support DOE’s responsibility to award a fair proportion of DOE appropriated dollars to small business concerns. The Contractor shall use all appropriate means to improve its performance in making awards to small business.

Performance Expectation:

  • Exceed the mutually established goals in every small business strategy category of the Subcontract Plan.
  • Provide creditable documentation that accounts for established goals and the statistics used to exceed them.
  • Validate maximum practicable utilization of small business by utilizing the tools available to DOE contractors as established in Acquistion Letter 2002-02 with an emphasis in Part II, items B, C, E and F.
  • Educate the small business community on a quarterly basis in doing business with the Hanford Site.
  • Develop acquisition strategies from MYWPs that will identify and expand opportunities for the small business community.

Determination of Fee:

Up to 7.5% of fee available for this Performance Incentive may be earned for Performance Objective/Measure 3C. The fee determination shall be made by the DOE-RL Manager or his designee, base on satisfactory accomplishment of the performance expectations above, and giving consideration to input provided by DOE-RL staff.

Performance Objective/Measure 4 -

Effective Leadership: Provide corporate leadership to improve management effectiveness, collaborate and participate proactively with our customers, and value workers and provide a supportive environment

The Contractor is responsible for conducting activities and work in accordance with applicable criteria and standards in performing the total requirements of the contract. Some activities and work are addressed by specific performance incentives. Effective leadership is expected to guide and direct these activities and work to achieve desired outcome for all contract activities, including those activities for which there are no specific performance incentive.

4A.

Management Effectiveness: The Contractor shall institutionalize organizational and management system improvements and significantly increase management effectiveness and control of its contractual work activities.

Performance Expectation:

  • Manage for results.
  • Provide proactive leadership to effectively manage and resolve technical issues:
    -

    Manage and resolve unanticipated issues to reduce impacts to baseline work scope.

    -

    Submit quality and timely technical documents.

    -

    Provide timely communications to DOE-RL staff to present and status technical issues and resolution.

  • Improve issues management: adequately investigate and understand the full depth and breadth of deficiencies/issues and eliminate recurring deficiencies.
  • Maintain a contractor self-assessment process to measure managerial effectiveness for continuous improvement.
  • Ensure that work is being conducted in accordance with established requirements, policies and procedures.
  • Implement appropriate management action to minimize non-work related activities and maximize work force productivity.
4B.

Customer Satisfaction: Customer satisfaction is a desired outcome for all contract activities, including those activities for which there are no specific performance incentives.

Performance Expectation: In addition to meeting explicit contract requirements, the Contractor shall:

  • Maintain a posture of constructive cooperation and openness with regulators and stakeholders. Contractor actions must be consistent with and supportive of DOE-RL’s mission.
  • Work cooperatively with other site entities for site-wide planning of work.
  • Partner, team, and coordinate with other Hanford contractors and local economic development organizations to help in creating non-Hanford jobs. The number and quality of contacts and surveys of contractors and local economic development organizations will be included as part of the basis for performance evaluation.
  • Be responsive to customer direction and requirements of the CO and/or COR.
  • Respond to allegations of hostile work environment and a chilling effect in an expeditious manner, and ensure free flow of information between employee and DOE-RL.
4C.

Effective Financial Management: The Contractor shall fulfill its contractual obligation in a fiscally responsible manner.

Performance Expectation:

  • Perform periodic (at least monthly) assessment and take necessary corrective action to ensure cost plus commitments at each funds control point (1) does not exceed FY 2001 Budget Authority (BA) and beginning prior year uncosted obligations, (2) are for DOE authorized work scope, and (3) are within the time limitation established by the Appropriation.
  • Notify DOE-RL promptly, in writing, when there is a reason to believe any funds control points(s) will be exceeded, along with a proposed corrective action plan.
  • Take action(s) to ensure funds control point(s) will not be violated. Corrective action shall be coordinated with DOE-RL Contracting Officer.
  • Notify DOE-RL promptly when there is a reason to believe that funds control point(s) will be substantially underrun.

Determination of Fee:

Up to 30% of fee available for this Performance Incentive may be forfeited and up to 45% of fee available for this Performance Incentive fee may be earned for Performance Objective/Measures 4A-C. The DOE-RL Manager, or his designee shall make the fee determination. The determination as to the overall effectiveness of the Contractor’s leadership shall be based on, but not limited to, satisfactory performance against the performance expectations above.

COMPLETION DOCUMENTS LIST: (In addition to the Completion Notice the document(s) that should be submitted/data that should be available/actions to be taken by evaluator to determine actual performance to the requirements stated above.

The Contractor shall provide a self-assessment addressing each performance expectation under this Performance Incentive by 10/31/01. This is in addition to the self-assessment specifically identified within the Performance Objective(s)/Measure(s).

SECTION 6
SIGNATURES

 

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E.W. Penn, Vice President
Project Control

 

 

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Date

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R. D. Hanson, President & CEO
Fluor Hanford, Inc.

 

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Date
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W. W. Ballard, Assistant Manager
For Planning & Integration

 

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Date

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R. M. Rosselli, Deputy Manager
Business Services

 

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Date

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K.A. Klein, Manager
Richland Operations Office

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Date